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How do I add items to my shopping cart?
How can I delete an unwanted item from my shopping cart?
Is the ordering process secure?
What payment methods do you accept?
After I have placed my order, can I check the status on it?
What is your return policy?
My order was supposed to come with a rebate, but I can't find it. How can I get it?
How can I change the email address on my account?
How do I receive technical support on my purchase?
 How do I add items to my shopping cart?
You can add items to your shopping cart by either using our search engine to find the item(s) that you wish to purchase or by browsing through our categories and/or our website. Once you find an item(s) you'd like to buy, simply hit the  button closest to the item(s) you are interested in to add the selected item(s) to your shopping cart. At this point, you can change the quantity of items you'd like to order, delete an item, empty the shopping cart, continue shopping, or check out.
Back to Top How can I delete an unwanted item from my shopping cart?
You can delete an unwanted item from your shopping cart by clicking the "Delete Item" icon located within the shopping cart at the far right of each row. If you want to delete all items from your cart, you need to press the "Empty Shopping Cart".
Back to Top Is the ordering process secure?
YES! Our website uses the latest 128-bit encryption technology to protect your personal information. Our ordering process is totally secure from beginning to end.
Back to Top What payment methods do you accept?
We accept VISA and PayPal. We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order!
Back to Top After I have placed my order, can I check the status on it?
YES. If you've ordered from Net Tech by phone and did not receive an internet password from your agent, please call 800-800-8300.
Back to Top What is your return policy?
 Everything you buy from NetTech.com is backed by our 30 day Guarantee against defects by the manufacturer's warranty. (Leased computers are not eligible for this guarantee.
Back to Top My order was supposed to come with a rebate, but I can't find it. How can I get the rebate?
You can obtain your replacement rebate by visiting Our Friendly Support Staff.
Back to Top How can I change the email address on my account?
Unfortunately, as the email address is your account identifier, you can't change that. You'll need to create a new account with the new information.
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How do I receive technical support on my purchase?
NetTech.com does not provide end-user technical support on any of the items that we sell. For warranty replacement of defective CPU chips, please call 305-555-2979. For warranty service on Systemax computers, call Systemax at 1.800.555.6622. For all other products, contact the product manufacturer, using the contact information either printed on your invoice or included in the package. Please note that when calling to exchange a defective item, verification of defect by the manufacturer is required.
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